Technical Support

How can we help you?

Have a Question?

If you need a bit of help with your product and would like to ask a question, just give us a call. We're happy to help!

Contact details below

Faulty Product

If you suspect that your device is faulty or want to return it, please read about our procedures for problem solving and how to request an RMA (Return Merchandise Authorisation) number from us.

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Remote Support

We can help with some problems by logging into your computer over the Internet. You will need to make an appointment for a remote support session.

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Software Licensing

We can assist you with software licensing and activation for any software titles you have purchased from us.

Here are a few tips to try yourself if you'd like to...

Tel: 0860 888 121 | Email:

Accredited Courses

We offer SACE and HPCSA accredited courses for professionals. Our courses are valuable for parents and carers too, providing tips, strategies, knowledge and support to all those involved in caring for a person with complex needs.

Customised Training

We offer customised courses to meet the needs of your team. We are experienced at hosting small and large events and can manage the catering, venue and logistics too. Chat to us to find out more!

OUR SERVICES

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OUR SERVICES

Snoezelen Rooms: Benefits & How to Use One

Sensory or “Snoezelen” Rooms are spaces within which people can experience calming, enjoyment, targeted stimulation & therapy and communication opportunities.

The dark space, sometimes combined with glowing objects, is also a way to reach children with CVI or profound learning difficulties, as it removes visual distractions and heightens focus.

Presented by a Sensory Integration trained Occupational Therapist, you'll learn about the multiple benefits and applications of sensory rooms, as we show you examples of this beautiful technology.

For any centre or school considering installing a Snoezelen Room, this course provides valuable information about what to consider.

Details: Full day. Light Lunch included. Includes printed notes. Agenda available on request.

Relevant for: Educators, Therapists, Parents

Details: 1 day course, light lunch included.

Cost: Dependant on location, venue & number of participants

What people said...

Excellent course, well researched with relevant information.

– G.E.

Very valuable regarding the need for a Snoezelen room, and how to equip it. I loved the assessment tools included. Thanks!

– S.K.

I would like to make use of this opportunity to say thank you for the amazing course, one of the best and most informative I have attended in a long time.

– S.D.T