South African Text-To-SpeechVoices

Frequently asked questions

1. How do I install an SA voice on my computer?


Answer currently being updated - please call us for support 0860 888 121




2. What computer systems will the voices work with?


The SA voices are compatible with Windows 7, 8 and 10 (32 + 64-bit) only. Voices for Android devices are available on the Google Play Store. There is an SDK and API for bespoke integration.




3. Do I need other software on my computer for the voice to work?


The Windows version of the voices will work with any Microsoft Speech Application Programming Interface 5 (SAPI 5) compliant software. Software like screen readers, reading support software, Narrator etc can all access the voices.




4. I’m being asked for a license code, where do I get that?


After the free 7-day trial has expired, you will need to purchase a license code from Inclusive Solutions (please visit our online shop or email info@inclusivesolutions.co.za to buy a licence code).




5. Can I install the voice on one computer only?


A single user licence will allow installation on up to 2 personal devices. Multi-user licences are limited to the total number of licences purchased (for example, a 5-user licence can only be installed on 5 computers). Annual subscription licenses are also available.




6. What about if I want to install the voices on multiple computers?


A discounted price is offered multi-user licences. Please see our online shop for license options or contact us to discuss your requirements.




7. I want to use the voice in my own software development, how can I do this?


Please contact us to discuss your requirements – we can work with you to provide a bespoke solution that meets your needs.




8. What is the file size of the download?


Depending on the voice you choose, the download is approx. 14-19mb.




9. What are the minimum tech. specs? (Processor and RAM requirements)?


1 GHz processor with 256MB of RAM, 32-bit and 64-bit x86 Architecture, 50 MB hard disk space per voice.




10. What is the sampling rate in kHz of the voices?


16 bits per sample, 1 channel (mono), PCM (pulse-code modulation)




11. Do the SA voices respond to speed, pitch and stop controls?


Yes, speed, pitch and stop controls are all supported from v1.2.0 onwards.




12. Where can I find the voice in Windows 10 settings?


SA voices can be found in Settings>Ease of Access>Narrator.




13. How do I uninstall an SA voice from my computer?


SA voices can be uninstalled by going to Start>Control Panel>Add or Remove Programs. On Windows 10, go to Settings>System>Apps & features. Select the Qfrency voice you wish to remove, click ‘Uninstall’ and follow the prompts.




14. I've found a bug in one of the voices. How can I report it?


Please email us with details of the issue at support@inclusivesolutons.co.za and we will work with the developers to resolve the issue ASAP.




15. How do I listen to / test the voices once I’ve installed them?


This answer is being updated - please contact us for support.





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